HP Process Associate Job Description / Work Profile / Salary
CTC: 2.25 Lakhs
My goal is to obtain a position in a leading Business process services group that utilizes my skills as consistent with great attention to detail and gain further experience while enhancing the company’s productivity and reputation. Work collaboratively with other team members and supporting the team, respecting and understanding others views and giving feedback.
- 1.8 years experience as a Process Associate in Hewlett Packard Enterprise (HPE).
- Involved in all phases of the End to End process preparing contracts in SAP S&D Module and also
- Includes usage of other tools and application created for HP with timely delivery against aggressive deadlines.
- Resolving Queries & Issues arising within the process.
- Doing quality check on the orders completed.
- Worked in rotational shifts in Weekdays production support.
- Previously Worked as a Production Manager in Care & Share India Pvt Ltd. From 23rd June 2012 to January 2014. (19 Months)
- Working for Hewlett Packard Enterprise (HPE) as a Process Associate (Non-voice), Chennai from December 2014 to till date.
- BA-Economics, Mathematics and Computer Applications from Loyola Academy College of [Autonomous], Hyderabad in AP.
- Languages : C, C++, Core Java, DBMS & SQL and E-Commerce
- Operating systems : Windows 98, XP, 7, 8.
Roles & Responsibilities
- Responsible for processing the requests as per the Service Level Agreement.
- Raise the clarifications if any data issues.
- Resolving Queries & Issues arising within the process
- Doing quality check on the orders completed
- Ensure smooth operational processes – Implementation, Improvements and changes within the team
- Responsible for routing orders on TAT (priority) basis and operational requirement
- Responsible for adhering customer issues
- Collaboratively with team members.
- Good Analytical skills
- Ability to achieve the targets
- Good leadership skills
- Ability to work under minimal supervision.
Date of Birth:
Languages Known: English, Telugu.
Hobbies: Sports, Swimming, Dancing
I hereby declare that the above information’s are true to the best of my knowledge I will work to my fullest of abilities to yield the maximum I can for what I am assigned.