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Resume Format for Desktop Support Engineer L1 Fresher Free Download – PDF / Doc

Resume Format for Desktop Support Engineer L1 Fresher Free Download – PDF / Doc

Candidate Name


Mob :

Email :


To become a part of a network organization were I can utilize my potential to the fullest to meet the challenge of this networking era.


  • PC Engineer (Assembling, dissembling, old and new desktop Pc, Troubleshooting and Problem solving skills.
  • All Operating System knowledge (windows 2000, windows XP Professional, Win Vista, Win 7, Win 2003 server,)
  • Having knowledge of Cable Connectors, Crimping, Punching Peer to peer Networking, LAN,.
  • Administration and troubleshoot various user application.
  • Configuration of Virtual Private Network (VPN)
  • Having knowledge of mail back up.
  • Having knowledge of Domain and workgroup.
  • Having knowledge of backup in Win XP, win 2003 Win Vista Win 2007.
  • Having knowledge of WDS and WSUS.
  • Having knowledge of DHCP Server and DHCP Relay agent.
  • Outlook configuration & troubleshoot
  • Printer install & troubleshoot
  • Software installation & troubleshoot
  • Network troubleshoot.
  • Also knowledge Symantec Anti-virus installation and troubleshoot virus related issues.


Degree Year of Passing Board/University Class
SSC 2002 Mumbai University. 2nd Class
HSC 2005 Mumbai University. 1st Class
T.Y.B.Com 2014 – 2015 Mumbai University. Appeared.


  • Completed Diploma in Hardware and Networking & MCSA Course from NTMS, Dombivali.
  • Pursuing Chip level Course (Laptop) from Intend Institute, Thane.


  • Equss India ltd. Chennai

Client site is Mahindra & Mahindra Financial Ltd (worli) April 2014 to till date

Role and Responsibility:-

FMS Engineer:-

  • Assisted company personnel with desktop operation both hardware and software related issue
  • Supervised and performed the installation of new IT network equipment, system software and desktop computer
  • Installation and configuration the Windows 7, Vista, XP and Windows Server 2003.
  • Installation & Troubleshooting printer, desktop and laptop related hardware problem.
  • Take data backup and restoration through NTBACKUP.
  • Network Settings, TCP/IP, Gateway, DNS settings. System Connection in Domain and Workgroups.
  • Installation and Configuration & Troubleshooting of mail client such as MS-outlook.
  • Network troubleshooting Cabling, crimping and faultfinding at LAN.
  • Resolving remote calls through RDP
  • Setup video and audio conference.
  • Monitoring UPS backup as well as balancing data center Temp.
  • Assembled and dissembled the all desktops.
  • Configure exchange and pop3 mails in smart phone.
  • Installation and configuration N-Computing System.
  • Creating deleting and modification of user and given rights to user.
  • Configuring VPN as well as resolving VPN related calls through RDP.
  • Performed technical support, including escalation of problems and incident identification with subsequent resolution.
  • Performed regular maintenance of company peripheral network. Devices – printers and scanners.
  • Coordination with vendor with different level.
  • Documented and maintained supply of all required inventory.


D.O.B. : 03 March 1985.

Marital Status : Unmarried.

Linguistic Abilities : English, Hindi, Marathi.

Religion : Hindu.

Nationality : Indian.

Interest & Activities : Listening Songs & Gardening.

Hobbies : Sports.

I hereby certify that the above information is true to the best of my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.

Date :
Place :

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Updated: December 1, 2017 — 7:50 am

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