• Candidate has to answer Inbound Customer Service Call as well as Key Customers who have specific queries.
• Make outbound calls to take customers concern or check satisfaction level.
• Listen to and record complaints in the Customer Service application.
• Prepare report and MIS as per required format on daily basis.
• Work in team with solution centric approach.
Salary: INR 1,25,000 – 2,00,000 P.A.
Industry: Courier / Transportation / Freight / Warehousing
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Experience: 1 – 3 years
Location: Delhi NCR, Delhi, Gurgaon, Chennai
TCI Express is India’s leading door-to-door Express Distribution Specialist.
Recruiter Name: Recruiter
Email Address: firstname.lastname@example.org
Find more details on TCI Express Jobs for Customer Care Associate / Telecallers / Telesales Executive